Questions about an order, a quote, or anything else? Reach the Platinum Micro team directly. The fastest path is the phone during business hours; email is checked all day.
Talk to a Specialist
Talk to Platinum Micro.
Mon–Fri · 9am – 5pm PT · Sylmar, California
By phone
(818) 505-6853 — Monday–Friday, 9:00am – 5:00pm Pacific. Calls go to a real person; cancellations and time-sensitive order changes should be made by phone (email may not be received in time).
By email
sales@platinummicro.com — for general inquiries, quote requests, account questions, and return-related help.
For tax-exempt certification, send documentation to tax-exempt@platinummicro.com.
Mailing address
Platinum Micro, Inc.
15815 Monte Street, Suite 103
Sylmar, CA 91342
United States
What you might want instead
- Order tracking, return windows, RMA process → Shipping & returns
- Verification call about your order → Order verification
- Account sign-in / password reset → Sign in
- Cooperative contracts (OMNIA) → About