Backorder
We do not sell backordered merchandise. This means that we never purposely charge you for an item we do not have in stock at the time of purchase. Rare discrepancies may occur due to inaccurate inventory counts or damaged items. In these instances, we will refund your payment in full along with any fees.
Order Cancellation
Cancellation request must be received before 2:00pm PST.
Contact us at +1 (818) 505-6853 during business hours to cancel your order, cancellation requests via email may not be received in time.
Please allow 1-2 business days for cancellation refunds to be processed.
Payment Methods
- Visa, Mastercard, American Express, or Discover
- PayPal
- Amazon Payments
Product Listings
Platinummicro.com product descriptions are not designed or intended to replace your personal product knowledge, experience and/or research.
Platinummicro.com strives to be as accurate as possible in our product descriptions, compatibility references, information content, pricing, links and any other product information contained in or referenced on our site. However, occasional human errors may occur and we, therefore, cannot guarantee that all product descriptions, specifications, pricing or any other content on the site is entirely accurate, complete, current, or that we are responsible for these errors. In the event that a product is listed at an incorrect price due to typographical, informational, technical or any other error, Platinummicro.com, at its sole discretion, shall have the right to refuse or cancel any order for that product and immediately amend, correct or remove the inaccurate information. Moreover, all links on Platinummicro.com are intended only to provide visitors with assistance finding additional information and professional opinion. However, due to the fast pace of the industry, complex nature and personal subjective experiences, reviews can become outdated or less accurate over time or even at inception and should therefore never be the sole determinate in a purchasing decision, or, most importantly, a substitute for doing one’s own product research. Please remember to consider, you, our valued patron, are ultimately responsible for any purchase decision.
Purchasing Agreement
By accepting delivery of any product delivered from Platinummicro.com, you, our customer, agree to be bound by the terms and conditions listed below. You and Platinummicro.com agree that the following terms and conditions are the exclusive terms governing the sales transaction between you and Platinummicro.com. Any attempt to alter, supplement, modify or amend these terms and conditions by the you will be considered a material alteration of this agreement and, therefore, are null and void. In addition, these terms and conditions are subject to change at any time, without prior written notice. Therefore, please check these terms and conditions carefully each time you place an order with or accept delivery of any goods from Platinummicro.com.
Platinummicro.com offers our customers a 30-day satisfaction replacement or refund guarantee on most purchases.
Platinummicro.com does not accept returns for refunds or exchanges of the following items:
- Open Software
- Downloadable software products
- Software product key cards (Software activation key codes)
- Online subscription software
- Computer Monitors and Displays manufactured by LG
- Motherboards manufactured by GIGABYTE
- Networking Hardware manufactured by FORTINET
- Toys
- Cosmetics
- Apparel, Bedding, Sleeping/Slumber Bags
- Items with special shipping restrictions imposed by the U.S. Department of Transportation (as indicated on the product detail page)
To take advantage of Platinummicro.com’s return guarantee policy, you, our customer agrees to comply with Platinummicro.com’s return policy and procedure as set forth on the Returns page.
Sales Tax
Sales tax is only required for orders shipped within our resident state of business, California. Thus, all orders to California will be charged the applicable sales tax according to your area’s tax rate.
If you have tax-exempt status, please send your state tax-exempt certification along with completed California Resale Certificate Form to tax-exempt@platinummicro.com.
Electronic Waste Recycling Act
The Electronic Waste Recycling Act became law in California on July 1, 2004. The primary objective of this law is to initiate a recycling program for computer products containing chemicals deemed hazardous to the environment. To fund this program, California requires all retailers to collect, on the state’s behalf, a fee for each product covered by this law. The fee is paid by the consumer at the time of purchase of the covered product. This fee will be remitted directly to the state by us and only applies to orders shipped within California.
The types of products that we are required to collect this recycling fee include cathode ray tubes, cathode ray tube devices, flat panel screens, and other similar video display devices. The actual amount of the recycling fee will vary, based on the screen size of the product when measured diagonally, as follows:
- Greater than 4″ and less than 15″ ($8.00)
- Greater than or equal to 15″ and less than 35″ ($16.00)
- Greater than or equal to 35″ ($25.00)
For more information on the Act, please visit the Environmental Protection Agency.
Limitation of Liability
In all circumstances Platinummicro.com’s maximum liability is limited to the purchase price of the products sold. Platinummicro.com shall not, under any circumstances, be liable upon a claim or action in contract, tort, indemnity or contribution, or other claims relating to the products it sells which exceeds this liability limit. Platinummicro.com shall not be liable for third party claims for damages against the customer, or for malfunction, delays, interruption of service, loss of business, loss or damage to exemplary damages, whether or not platinummicro.com is apprised of the possibility of such claims or damages.
Terms & Conditions
Payment Terms & Orders
An order is not binding upon Platinummicro.com until it is accepted; Platinummicro.com must receive payment before it will accept an order. Payment for product(s) ordered is due prior to shipment. The customer can make payment by credit card, wire transfer, or some other method prearranged with Platinummicro.com. You agree to pay the amount(s) due as specified on the invoice, and you agree to pay interest on all past-due sums at a rate of 1.5% per month or the highest rate allowed by law, whichever is greater.
Shipping Charges
Your total cost for purchase of any product will include shipping and handling charges shown on the platinummicro.com invoice.
Price Protection
Our website is updated frequently to ensure that you’ll view the latest products and pricing available, and that you receive all of the latest savings. At the time you make a purchase you agree to the listed price. We are unable to make a price adjustment after an order has shipped. However, if you notify Platinummicro.com prior to the shipment of your order, we would be happy to make the price adjustment for you.
Price Protection
Our website is updated frequently to ensure that you’ll view the latest products and pricing available, and that you receive all of the latest savings. At the time you make a purchase you agree to the listed price. We are unable to make a price adjustment after an order has shipped. However, if you notify Platinummicro.com prior to the shipment of your order, we would be happy to make the price adjustment for you.
Title & Risk of Loss
Platinummicro.com will arrange for shipment of ordered product(s) to the customer, Free On Board (F.O.B.) shipping point, meaning title to the product(s) — excepting software– and risk of loss passes to the customer upon delivery to the carrier. Platinummicro.com reserves a purchase money security interest in the product(s) until its receipt of the full amount due. The customer agrees to allow platinummicro.com to sign appropriate documents on the customer’s behalf to permit Platinummicro.com to protect its purchase money security interest. Title to software will remain with the licensor(s). All software is provided subject to the license agreement of the software maker. The customer agrees to be bound by any software license agreement once the seal on the package is broken. Platinummicro.com will advise the customer of estimated shipping dates, but Platinummicro.com will, under no circumstances, be responsible for delays in delivery, and associated damages, due to events beyond its reasonable control, including without limitation, acts of God or public enemy, acts of federal, state or local government, fire, floods, civil disobedience, strikes, lockouts, and freight embargoes.
Governing Law and Jurisdiction
Any dispute arising out of or related to these terms and conditions or the sales transaction between Platinummicro.com and the customer shall be governed by the laws of the State of California, without regard to its conflicts of law rules. Specifically, the validity, interpretation, and performance of this agreement shall not be governed by the United Nations Convention on the International Sale of Goods. Platinummicro.com and the customer consent to the exclusive jurisdiction and the venue of the State Courts of the State of California, Los Angeles County, to resolve any dispute between them related hereto, and the parities waive all rights to contest this exclusive jurisdiction and venue of such Courts. Finally, the customer also agree not to bring any legal action, based upon any legal theory including contract, tort, equity or otherwise, against Platinummicro.com that is more than one year after the date of the applicable invoice.
Severability
If any provision contained in this agreement is or becomes invalid, illegal, or unenforceable in whole or in part, such invalidity, illegality, or unenforceability shall not affect the remaining provisions and portions of this agreement, and the invalid, illegal, or unenforceable provision shall be deemed modified so as to have the most similar result that is valid and enforceable under applicable California law.
Waiver
The failure of either party to require performance by the other party of any provision of this agreement shall not affect in any way the first party’s right to require such performance at any time thereafter. Any waiver by either party of a breach of any provision in this agreement shall not be taken or held by the other party to be a continuing waiver of that provision unless such waiver is made in writing.
Entire Agreement
These terms and conditions, together with the Platinummicro.com’s invoice respecting the products ordered by the customer, are the complete and exclusive agreement between Platinummicro.com and the customer, and they supersede all prior or contemporaneous proposals, oral or written, understandings, representations, conditions, warranties, and all other communications between Platinummicro.com and the customer relating to the subject products. This agreement may not be explained or supplemented by any prior course of dealings or trade by custom or usage.
Warranties
Products purchased through Platinummicro.com may be covered by manufacturer’s warranty, service, and support policy (if any). Platinummicro.com assigns and passes through to the customer any warranty of the manufacturer, and the customer acknowledges that it shall have recourse only under such warranties and only as against the manufacturer of the products. Platinummicro.com makes no representation or express warranty with respect to the product except those stated in this document. Platinummicro.com disclaims all other warranties, express or implied, as to any such product, including and without limitation, the implied warranties of merchantability and fitness for a particular purpose, and any implied warranties arising from statute, trade usage, course of dealing, or course of performance.